Casino77 Privacy Policy — Your information is safe with us

Casino77 is a trusted online gaming platform that places the highest priority on user privacy. Our privacy policy is designed to help you understand what information we collect about you, how that information is used, and what steps we take to keep your data secure.

By using the Casino77 website or app, you are agreeing to this privacy policy. We strongly encourage you to read it carefully before you start using the platform.

Our privacy policy is built in accordance with international data protection standards. Casino77 always operates with full transparency, and earning and maintaining the trust of our users is our primary goal.

Casino77 collects information from users for a variety of purposes. The table below provides a full breakdown:

Indirectly Collected Information:

• Browsing behaviour collected via cookies and tracking technologies.
• Server information stored in log files.
• Referral source (how you found our site).
• Session duration and page visit data.

Casino77 uses the data it collects for specific, transparent purposes. The key reasons for our data use are detailed below:

Service Delivery & Operations:

• Creating, managing, and verifying accounts.
• Processing deposit and withdrawal transactions.
• Personalising your gaming experience.
• Providing customer service and support.
• Managing bonuses and promotions.

Security & Compliance:

• Preventing fraud and money laundering.
• Meeting legal obligations (KYC/AML).
• Ensuring account security.
• Protection of minors.

Service Improvement:

• Analyzing platform performance.
• Planning new features and games.
• Responsible gaming monitoring.
• Improving the user experience.

Casino77 does not sell your personal data or share it with third parties for advertising purposes. However, limited information may be shared in certain specific circumstances:

• Payment Processors: Necessary financial information is shared with authorized payment gateways to process transactions.
• Identity Verification Providers: As part of the KYC process, identity-related information may be shared with licensed verification agencies.
• Legal authorities: Data may be disclosed pursuant to a court order, regulatory directive, or other legal obligation.
• Audit & Compliance: Relevant information may be provided during routine audits by the licensing authority.
• Technology Partners: Technology providers used to operate the platform work under strict confidentiality agreements.

Casino77 uses cookies to enhance your experience on our website. Cookies are small text files stored in your browser that help our site function more effectively.

The types of cookies we use:

• Essential cookies: Essential for core platform operations. Without these, the site will not function properly.
• Performance Cookies: Used to monitor site speed and performance. No personal information is collected.
• Functionality Cookies: Used to remember your preferences, such as language and theme settings.
• Analytics Cookies: Helps improve our services by analyzing user behavior.

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the platform.

Casino77 employs industry-leading technical and organizational measures to protect your privacy. Our security framework is outlined below:

Please note that no system on the internet is 100% secure. Casino77 takes every measure to protect your data, but keeping your password and account details confidential is also your responsibility.

Under Casino77's privacy policy, you have a number of important rights over your own data:

Casino77 does not retain your data longer than necessary. How long we keep it depends on the type of information and applicable legal requirements.

• Active Account Information: Retained for as long as the account remains active.
• Financial transaction data: Typically retained for 5 to 7 years in accordance with legal obligations.
• KYC documents: Even after account closure, certain data is retained for a specified period to meet regulatory obligations.
• Gaming History: Retained for up to 3 years after account closure.
• Marketing Information: Processing stops immediately upon withdrawal of consent.

Once the retention period has expired, data is securely deleted or anonymized so that identification is no longer possible.

Casino77 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any information from minors.

Age is verified at registration, and if an account is confirmed to belong to a minor, it is immediately closed and all associated data is permanently deleted.

Casino77 may update this privacy policy from time to time. This is necessary to keep pace with legal changes, technological developments, or updates to our services.

If significant changes are made to this policy, we will notify you by email or via an in-platform notification. Continued use of the platform after any changes will be considered your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding the Privacy Policy, please reach out to the Casino77 support team through the following channels:

We are committed to responding to all privacy-related requests within 30 business days. For more complex requests, it may take a little longer — in which case, we will keep you informed.